HomePress ReleaseEIN PresswireCity of Avon Lake, OH, Brings Together Digital Allowing, Virtual Inspection, and...

City of Avon Lake, OH, Brings Together Digital Allowing, Virtual Inspection, and Asset Management with OpenGov

Avon Lake, OH, wanted to be cell within the subject and present higher customer support. See how OpenGov options, together with digital inspection software program, helped.

OHIO, UNITED STATES, June 22, 2023/ — The Neighborhood Improvement and Public Works departments within the City of Avon Lake, OH, wished to have cell functionality within the subject and ship higher customer support, so the City partnered with OpenGov, the chief in trendy cloud software program for our nation’s cities, on digital allowing, digital inspection, and useful resource administration software program.

Avon Lake, positioned west of Cleveland on Lake Erie, confronted automation and legacy software program challenges within the two public-facing departments. Discipline crews couldn’t full cell inspections, resulting in inefficiencies. Employees dealt with cumbersome workflow steps and lacked the flexibility to create, edit, or add types. Permits distinctive to the City merely couldn’t be constructed into the legacy software program. Maybe most discouraging have been the client complaints in regards to the lack of ability to pay for permits and licenses on-line. City officers determined an funding in two OpenGov options—OpenGov Allowing & Licensing and Cartegraph Asset Management—would put the departments heading in the right direction.

OpenGov Allowing & Licensing will streamline the end-to-end digital allowing course of right into a configurable workflow with an automatic notification course of. Working in a single centralized on-line location, workers can evaluate and approve all allow functions, which is able to improve collaboration and considerably scale back the time from software submission to approval. Not solely will clients recognize a sooner approval course of, in addition they will benefit from the intuitive public portal the place they will apply and pay for permits and licenses on-line. Inspections additionally may be requested on-line. Utilizing OpenGov’s digital inspection software program, inspectors will have the ability to document outcomes and add pictures from a cell system on-site in order that plans and suggestions may be reviewed in real-time.

With OpenGov Cartegraph Asset Management, workers will have the ability to handle the City’s belongings higher, monitor work, streamline workflows, and spend smarter. The asset administration software program additionally permits crews to make use of a cell system to create, monitor, or full duties and view historic asset knowledge on the spot. Through the use of the software program to assist develop preventative upkeep plans, the City will have the ability to reduce prices, scale back downtime, and lengthen the life of belongings and gear.

The City of Avon Lake joins hundreds of public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software program designed particularly for the wants of authorities.

About OpenGov

OpenGov is the chief in trendy cloud software program for cities, counties, state businesses, college districts, and particular districts. With a mission to energy more practical and accountable authorities, OpenGov serves hundreds of public sector leaders and their organizations. We’re constructed solely for the distinctive budgeting and planning, accounting, allowing and licensing, procurement, and asset administration wants of the general public sector. The OpenGov Cloud makes organizations extra collaborative and environment friendly, enabling best-in-class communication with stakeholders and your group.

Megan Olson, Senior Supervisor of Content material Advertising and marketing
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