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Mobius Vendor Partners President Bob Kobek Reacts to BBB Report on Timeshare and Vacation Club Sales

Mobius Vendor Partners President Bob Kobek Reacts to BBB Report on Timeshare and Vacation Club Sales

INDIANAPOLIS, IN, USA, July 7, 2023/ — Contact: Bob Kobek
317-816-6000 Ext. 100

Media Contact: Georgi Bohrod



Mobius Vendor Partners President Bob Kobek Reacts to BBB Report on Timeshare and Vacation Club Sales

Bob Kobek, President of Indianapolis-based Mobius Vendor Partners, who additionally serves on the Board of Administrators of the Higher Enterprise Bureau (BBB)® Serving Central Indiana, has shared his reactions to a latest examine from the Higher Enterprise Bureau entitled Unpacking timeshare and trip membership gross sales, by Brian Edwards, BBB Worldwide Investigations Specialist.

“The BBB mission is to promote belief and enterprise integrity. Whereas its newest examine does give an intensive overview of timeshares, the assorted timeshare constructions, and the professionals and cons of possession, its perspective doesn’t contemplate that timeshare homeowners view their buy very positively,” mentioned Kobek. “What we at CustomerCount® have been significantly happy with is the primary of BBB’s ‘Suggestions for the Timeshare Business.’ The assertion refers to the significance of surveys. The primary suggestion to timeshare firms is to ‘create a system for instant suggestions on timeshare shows to guarantee no unethical or misleading practices happen throughout a pitch assembly.’ (web page 7 of the examine)”

“Wait no extra!” says Kobek. “CustomerCount is simply that instant suggestions system and is already being utilized by scores of timeshare trade builders to measure gross sales and service.”

Mobius Vendor Partners (MobiusVP, LLC) is a enterprise course of design, administration and efficiency enchancment agency specializing within the growth and deployment of affected person, shopper and worker satisfaction and suggestions surveys.

Regardless of statistics that 90% of householders fee their general possession expertise as Glorious, Very Good, or Good, (aif-2022ownersreport, American Resort Growth Affiliation), the BBB doc nonetheless harkens again to normal lack of training amongst a lot of the holiday trade and non-timeshare homeowners. If extra builders employed surveying the gross sales course of together with the publish keep evaluation, the BBB implies the needle of negativity may transfer.

“We’d be completely happy to focus on and show how CustomerCount may also help gross sales administration measure their outcomes, observe particular gross sales associates, and even observe proprietor habits from preliminary advertising contact to use,” Kobek provides.

The examine additionally factors out the numerous perils of the ‘timeshare exit’ firms and the numerous methods the timeshare proprietor is deceived. “Serving to timeshare homeowners keep away from scams is an enormous a part of what we do at ARDA by our Resort House owners Coalition (ROC), our Ask ROC! hotline, and the Coalition for Accountable Exit,” says Justin Vermuth, ARDA VP of State Authorities Affairs & Deputy Common Counsel. “Suggestions from timeshare homeowners might be key to staying forward of the dangerous actors,” he provides.

In 2021, Mobius Vendor Partners was the recipient of the BBB Torch Award for Ethics and Dedication to Prospects, which acknowledges firms all through North America that preserve an excellent dedication to upholding moral enterprise requirements and selling belief within the market – a uncommon accolade for a Enterprise-to-Enterprise (B2B) firm.

Mobius is an lively member of a number of neighborhood and trade organizations, together with the Indy Chamber, OneZone Chamber of Commerce, the Indiana Expertise & Innovation Affiliation (ITIA), Acutely aware Capitalism’s Senior Management Community, the Beryl Institute, the American Hospital Affiliation, and the Society for Well being Care Technique & Market Growth (SHSMD). Mobius is a member of the American Resort Growth Affiliation (ARDA). Bob Kobek sits on the ARDA Membership Committee, and is a founding member of the ARDA Girls within the Business (WIN). Kobek has additionally served because the Interim President of the American Teleservices Affiliation.

Mobius Vendor Partners can also be an Business Companion for the Laptop Science Business Partnership Program (CSIPP), which is a part of the Indiana College-Purdue College Indianapolis (IUPUI) Division of Laptop and Data Science within the Purdue College of Science, to assist prepare and encourage the following technology of expertise professionals.

Learn extra about our feedback on the examine right here. For extra details about Mobius Vendor Partners, go to

About Mobius Vendor Partners

Fashioned and organized in 1999, Mobius VP, LLC is a enterprise course of design, administration, and efficiency enchancment agency, which later grew to become targeted on knowledge suggestions, interpretation, and evaluation. Right now, it’s considered a pacesetter within the design, growth, and deployment of shopper and worker satisfaction and suggestions surveys using its cutting-edge, trade main, expertise platform generally known as CustomerCount® and its latest product Sufferers-Depend®.

About BBB Serving Central Indiana The Higher Enterprise Bureau has empowered folks to discover companies, manufacturers, and charities they will belief for over 110 years. In 2021, folks turned to BBB greater than 200 million occasions for BBB Enterprise Profiles on 6.3 million companies and Charity Studies on 25,000 charities, free at Native, unbiased BBBs might be discovered throughout the USA, Canada, and Mexico, together with BBB Serving Central Indiana, which was based in 1916 and serves 46 counties.

Georgi Bohrod Gordon
+ + 17608034522
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