HomePress ReleaseEIN PresswireEnableX helps Agarwal Packers & Movers to Streamline Customer Experience

EnableX helps Agarwal Packers & Movers to Streamline Customer Experience

EnableX, a number one CPaaS Service

Pankaj Gupta EnableX, CEO

Pankaj Gupta, CEO, EnableX

EnableX video API helps APML improve digitisation and buyer expertise. The relocation service chief noticed a outstanding bounce in enterprise conversion.

EnableX video APIs optimised processes and improved shopper expertise for APML, and is a wonderful instance of how video-based options can enhance the logistics trade’s effectivity.”

— Pankaj Gupta, CEO, EnableX

INDIA, July 6, 2023/ — EnableX helps Agarwal Packers & Movers to Streamline Customer Experience

• Distinctive video API by EnableX streamlined operations to improve buyer expertise
• The relocation service chief APML noticed a outstanding bounce in enterprise conversion and general, a 50% discount in lead-to-quote submission time, a world full-stack communications platform and WebRTC options supplier, at the moment introduced a brand new providing for his or her shopper Agarwal Packers and Movers Ltd. (APML), one in all India’s main logistics corporations. The businesses have joined fingers to speed up the relocation service chief’s digital transformational progress and enhance operational efficiencies.

As part of this partnership, EnableX provided its distinctive Video API to enhance the customer support expertise for APML. APML has built-in EnableX API into their software program functions, for streamlining operations and growing general productiveness. With the assistance of which, APML has been ready to scale up enterprise by recording a 50% discount in lead-to-quote submission time, leading to a constructive bounce in buyer acquisition.

Over a interval of three a long time, Agarwal Packers & Movers Ltd. have change into synonymous to relocation companies within the nation and has emerged as an trade chief. To maintain up with the dynamic, new-age buyer and growing demand for its companies, APML desires to improve its companies with a digital edge.

The answer works by offering clients and APML gross sales employees with a bespoke video name inside APML’s app, the place the shopper can present the gross sales crew the family items that want to be relocated. This protects journey to shopper areas for quote creation. Clients can full the decision at their comfort, making the expertise handy, comfy, and versatile. Going ahead, EnableX and APML will work on integrating machine studying inside the resolution, so frequent family items will be mechanically recognized, catalogued, and priced within the quotes. Moreover, the APML crew is now ready to preserve a clear file of all conversations by making use of EnableX’s video recording characteristic.

Commenting on the collaboration, Mr. Pankaj Gupta, Founder & CEO of EnableX mentioned, “APML, as leaders within the logistics trade, are eager to preserve their lead. Working with APML has been a journey of studying as a result of the enterprise of shifting houses is simple however complicated on the similar time – there are processes that take time and persistence. We’re glad that our video APIs optimised processes, lowered bills, and improved the shopper expertise. It’s actually; a wonderful instance of how video-based options can enhance effectivity and buyer satisfaction within the logistics trade.”

“We’re thrilled to benefit from EnableX’s superior cloud communication capabilities. Now we have already elevated the effectiveness of our enterprise processes and enhanced the shopper expertise through the use of EnableX’s video APIs. The lead-to-quote submission time has improved by 50% and the general conversion ratio has elevated as effectively.” mentioned Mr. Ramesh Agarwal, Chairman, Agarwal Packers & Movers.

About is a Singapore-based, international, full-stack communications platform and options supplier that allows builders and companies to ship a holistic omnichannel expertise to their customers. Backed by a crew of over 50 passionate technologists, it empowers Fortune 500 corporations in addition to start-ups throughout the globe by way of its interactive and extremely partaking buyer expertise platform.

Based in 2017, the corporate has established a robust presence throughout APAC, US, and Europe, serving clients from numerous industries together with Healthcare, Telecom, BFSI, Schooling, Retail, and E-commerce. An trade first, is obtainable each as a cloud and on-premises CPaaS platform. This versatile deployment functionality permits EnableX to work with Telcos and repair suppliers trying to launch CPaaS underneath their manufacturers as a completely white-labelled providing. It additionally addresses the wants of enterprises trying on the non-public deployment of CPaaS due to regulatory and knowledge privateness necessities, and the developer group at giant. is a full-stack CPaaS service empowering companies to deploy omnichannel communication (Video, Voice, SMS, and WhatsApp) throughout units and platforms. From one-to-one chats to large-scale broadcasts, makes communications smarter, extra versatile and extra private, serving to enterprises keep forward within the digital world.’s worth proposition is its means to innovate, which is obvious from the latest launches of probably the most highly effective and versatile DIY Visible Builder for Actual-time Communication and FaceAI – a complicated AI-driven real-time video-based emotion evaluation API.

The corporate has established strategic partnerships with main World System Integrators & ISVs to ship real-time communication capabilities to their international clientele.

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About Aggarwal Packers and Movers
Agarwal Packers and Movers Ltd., one of many largest Logistics corporations in India, developed from a small-scale enterprise of Agarwal Family Service established in 1987 and functioned significantly for the shifting of family items. Incepted by the imaginative and prescient and arduous efforts of Shri Ramesh Agarwal and Shri Rajender Agarwal, the corporate moved forward in the direction of the trail of progress. This evolution takes place on the strong grounds of enlargement when it comes to proficient and customer-satisfactory companies. Now we have adopted the rules of progress ever since our inception. The corporate is dedicated to delivering high-quality packing and shifting companies to clients throughout India, with a give attention to reliability, security, and effectivity.

Karan Rajpal
VCloudX Infotech Pvt Ltd
+91 98108 77777
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